Category Archives: Planning Your Visit

Don’t let Mother Nature spoil the fun!

Raindrops? Too hot? LEGOLAND® Florida Resort offers lots of things to enjoy whatever the weather.

Where to stay cool and dry: Indoor, air-conditioned experiences include LEGO® NINJAGO® The Ride, Lost Kingdom Adventure, Imagination Zone, DUPLO® Farm, the “4D” movies that play in the Wells Fargo Fun Town Theater and the “Friends to the Rescue” stage show in Heartlake City.

Guests also can cool off at many dining locations with large, indoor seating areas, such as Market Restaurant, LEGO City Burger Kitchen, Firehouse Ice Cream, Fried Chicken Co., Panini Grill and the Fun Town Pizza & Pasta Buffet, or with one of the icy treats at Fun Town Slushies.

Indoor shopping locations include The Big Shop, Minifigure Market, Heartlake Mall, Wu’s Warehouse, LEGO Studio Store and LEGO Factory Experience and Store. Rain ponchos and umbrellas are available at most retail outlets.

Where to get wet: Besides all the attractions at LEGOLAND Water Park, kids can get wet at DUPLO Splash & Play and Cragger’s Swamp, and The Quest for CHI boat ride offers guests lots of watery fun. Proper attire is required at all times.

Stay hydrated: Whatever the weather, remember to stay hydrated! Drinking fountains, Coca-Cola® beverages and bottled water are available throughout the resort.

Wear sunscreen: Florida is known as the Sunshine State for a good reason — we have lots of it all year long! (We’ve even got solar panels in our parking lot!) A variety of sun protection products by Banana Boat are sold at locations throughout the resort.

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Looking ahead to more ways we’ll make LEGOLAND® Florida Resort an even more inclusive destination for all guests

For the past few weeks we’ve been spotlighting the many ways we’re making LEGOLAND® Florida Resort more inclusive for guests with autism spectrum disorders. As Autism Awareness Month continues, let’s turn our attention to the future for a moment.

We believe we’ll always be in a state of continuous improvement, building on existing efforts and learning new and better ways to deliver outstanding service.

Hero Pass

Guest Experience Manager Autum Bassham said the resort will remain open to new insights and feedback from guests about ways to improve the services we have in place today.

“Our resort should be constantly changing,” she said. “With any cognitive disability, there are always new findings. Understanding these will help us develop better training for our Model Citizens and upgrade our offerings for guests.”

For Katy Formella, a senior manager in Autism Speaks’ southeastern regional office, the opportunity to work with LEGOLAND Florida Resort was a welcome one.

“We are so excited to see all the great things LEGOLAND is doing to help spread awareness, acceptance and understanding,” she said. “It’s so incredible when organizations like yours take on the big task and commitment to be autism friendly. You are leading the way for others and it’s a wonderful example to the world of inclusion. Thanks for making a difference for our families.”

Quiet roomAccording to LEGOLAND Health Services supervisor Ken Flanders, we’re just getting started. He said he envisions an expanded slate of services in the future, including more Model Citizens trained to recognize and respond to the needs of guests on the autism spectrum, and greater awareness about how we can make the resort more enjoyable for an even greater number of guests.

Got an idea about how we can make our resort even more awesome? Leave a reply and tell us!

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Meet the team working to improve LEGOLAND® Florida Resort for guests on the autism spectrum

Making LEGOLAND® Florida Resort more welcoming to guests with autism spectrum disorders has required the teamwork of multiple departments over the past year, which is why our “Hero Action Team” is comprised of Model Citizens from many different areas.

Over the past year, a team made up of representatives from many different LEGOLAND Florida Resort departments has been working together to make the resort more enjoyable for guests on the autism spectrum.

During Autism Awareness Month in April, we’ll offer a glimpse at the personal commitments made by many of our leaders to create a more inclusive environment for everyone.

“No child or person should feel as if they cannot do something due to any disability they may have,” said Nick Parham, a member of the resort’s Education team. “I’m extremely passionate about creating an environment that reaches out to all people, no matter the circumstances.”

Amanda Becerra, a manager within Food & Beverage Operations, agrees.

“I really love the opportunity for families to be able to enjoy their vacation knowing that their child is going to feel safe, and most importantly, have fun,” she said.

Creating an environment that’s both safe and fun starts with the orientation program every new Model Citizen attends, explained Adriana Eraso, who leads the resort’s Admissions team.

“We have department-specific training that provides information about how to interact with guests on the autism spectrum,” she said, adding that the resort’s HR department also devotes a portion of training for all new hires that helps them better recognize and understand the unique needs of those guests and their families.

Within the Public Safety department, Security supervisor Benjamin Peacock has implemented bi-weekly meetings and monthly updates so that his team will better understand guests on the autism spectrum and the challenges theme parks often present for their enjoyment.

Addressing those challenges led to the creation of “social stories,” illustrated, step-by-guides to attractions and shows that prepare LEGOLAND guests for what to expect, whether it be periods of darkness, loud noises or other elements that can be frightening or overwhelming.

“As a department, my team has worked very hard to meticulously create every social story for the park,” said Haley Travis, a coordinator within Training and Development, “as well as a quick reference guide that explains what each ride and show has to offer.” The goal, she explained, was to help families more efficiently plan their day.

“We continuously teach our team to, above all, be patient with each guest and treat everyone with the respect they deserve,” she said.

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LEGOLAND® Beach Retreat NOW OPEN at LEGOLAND Florida Resort!

Under a beautiful blue sky on a morning filled with the state’s abundant sunshine, LEGOLAND® Florida Resort officially opened LEGOLAND Beach Retreat today, giving guests great new reasons to play — and stay — at the place #BuiltForKids. Here’s the beachy grand opening ceremony as it streamed live on Facebook, direct from #BrickBeach:

Filled with creative LEGO® theming inside and out, the village-style vacation resort features brightly colored bungalows grouped into 13 horseshoe-shaped “coves” named after popular LEGO Minifigures. The fun begins almost immediately, thanks to a drive-through check-in process that takes you from your car to your cove in minutes.

Designed to look like larger-than-life LEGO sets, 83 bungalows offer 166 separate rooms that sleep up to five, including a cozy area just for kids with a bunk bed, trundle bed and privacy curtain.

LEGOLAND Beach Retreat

They’re an ideal solution for families and groups traveling together, or for those seeking a fun new way to vacation at LEGOLAND Florida Resort. Each cove has its own outdoor play area within view of the bungalows’ shaded patios, where mom and dad can relax while kids romp and run.

Along with picturesque lake views and a giant LEGO lighthouse that really lights up, highlights include:

  • A giant swimming pool next to The Lighthouse, with an adjacent sandy area perfect for building sandcastles and the resort’s biggest outdoor play structure for kids.

  • Sandy’s Castle Restaurant, featuring a bountiful menu of entrees, sides and desserts designed to please the palates of kids and grownups alike. A delicious breakfast buffet is included with each night’s stay.

  • Bricks Beach Bar, offering an eclectic menu of made-to-order food, drinks and creative cocktails served both poolside and indoors.
  • Palm Tree Traders, a large retail shop stocked with LEGO building sets and Minifigures, apparel, toys, swimwear, snacks and sundries.

  • A hands-on LEGO building station where kids can contribute their original creations to a giant sandcastle made out of thousands of LEGO bricks.

  • Free Wi-Fi throughout the site.
  • Complimentary transportation to the theme park entrance, as well as complimentary parking in LEGOLAND Florida Resort’s main parking lot for guests who choose to drive.
  • Early access to the LEGOLAND Florida theme park, with exclusive use of some of the most popular attractions, including the all-new LEGO NINJAGO® World and LEGO NINJAGO The Ride.

Located three-quarters of a mile from the theme park entrance on the tranquil shores of Lake Dexter, LEGOLAND Beach Retreat represents the latest milestone in the largest period of growth and expansion in the five-year history of LEGOLAND Florida Resort, with theming and architecture unique among the eight LEGOLAND resorts worldwide. The Florida site is the first LEGOLAND resort in North America to offer a second accommodation type for overnight and multi-day stays, and more than doubles accommodations at the resort.

Nightly room rates start at $135 (plus tax and resort fee) and vary by season, date and availability. Packages including theme park tickets also are available, and Awesomer and Awesomest Annual Pass Members receive a 10 percent discount year-round. To book a stay, visit www.LEGOLAND.com/florida or call (877) 350-5346 daily from 9 a.m. to 5 p.m. Eastern.

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Here’s how we’re making LEGOLAND® Florida Resort a better place for guests with autism spectrum disorders

Over the past year, we’ve made a lot of progress in our ongoing efforts to make LEGOLAND® Florida Resort a more welcoming place for guests with autism spectrum disorders. With April designated as Autism Awareness Month, here’s a look at some of the new services and initiatives we’ve launched:

Hero Pass

The special “Blue Hero Pass,” available at Guest Services, allows guests with autism spectrum disorders and their party to bypass the standby line at popular attractions.

To assist guests who have difficulty waiting in line, we’ve created a pass specifically for guests on the autism spectrum. Available inside the theme park at Guest Services near Market Restaurant, the no-cost “Blue Hero Pass” allows the guest and his or her family or group to bypass the standby line at popular attractions.

Quiet room

Multiple “quiet rooms” located throughout the resort offer a private space where guests on the autism spectrum can relax with noise-cancelling headphones, weighted blankets and a variety of soothing toys.

We’ve also modified several guest areas working in partnership with the North and Central Florida chapter of Autism Speaks. Specially equipped spaces in our Annual Pass, First Aid and Baby Care facilities now serve as designated “quiet rooms” where quests who are on the autism spectrum and their families can take a break. Noise-cancelling headphones, weighted blankets, squishy toys and LEGO® building tables are some of the complimentary resources available. A similar space also is available within Guest Services at LEGOLAND Water Park.

Working in consultation with Autism Speaks, our Training & Development team has created “social stories” that offer an illustrated, step-by-step walkthrough of every ride and show, so guests won’t be surprised by periods of darkness, loud noises, bright lights or other elements that sometimes can be frightening or overwhelming. They’re available for review at Guest Services in the theme park.

Multiple teams throughout LEGOLAND Florida Resort have been working together over the past year to make the vacation destination a more enjoyable place for guests with autism spectrum disorders, as well as their families and caregivers.

A great pre-arrival resource is our extensive Guide for Guests with Disabilities, a printable PDF file that addresses common questions about medical and mobility restrictions, plus accommodations under the Americans with Disabilities Act (ADA).

Dr. Craig Glaser

Dr. Craig Glaser

The resort’s newly hired Model Citizens now receive specialized training to prepare them with skills and sensitivities needed to more effectively interact with guests on the autism spectrum and their families or caregivers. Consultations include Dr. Craig Glaser, the resort’s medical director, who also serves as medical director of Winter Haven’s Urgent Care Cypress facility.

Here’s a segment from FOX 13 WTVT in Tampa on the changes we’ve made:

Our parent company, Merlin Entertainments, operates under a set of values that includes “we care,” and by working together and in partnership with organizations like Autism Speaks, we’re committed to ensure that the place #BuiltForKids is truly built for all kids.

On Friday we’ll spotlight two more great ways we’re celebrating Autism Awareness Month!

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From your car to your cove in minutes at LEGOLAND® Beach Retreat!

Only a few weeks remain before LEGOLAND® Beach Retreat welcomes it first guests to enjoy endless fun in the sun. Our all-new accommodations represent a whole new way to play — and stay — at LEGOLAND Florida Resort, with their own set of outdoor-themed amenities.

One of the most unique amenities is one we’re introducing today — drive-through check-in! When guests arrive, the speedy process will get you from your car to your cove in minutes. (By the way, “cove” is what we call the horseshoe-shaped groupings of colorful LEGO® bungalows on the site.)

Here’s a look at the process through the perspective of a kid:

Designed to look like larger-than-life LEGO sets, the 83 beach-themed bungalows offer 166 separate rooms that sleep up to five, including a cozy area just for kids, with a bunk bed, trundle bed and privacy curtain. They’re an ideal solution for larger families and groups traveling together, or for those seeking a whole new way to vacation at LEGOLAND Florida Resort.

Each bungalow cove has its own outdoor play structure.

Along with picturesque lake views and a LEGO lighthouse featuring a real rotating beacon, LEGOLAND Beach Retreat highlights also include:

  • A giant swimming pool next to The Lighthouse, with an adjacent sandy area perfect for building sandcastles and the resort’s biggest outdoor play structure for kids.
  • Sandy’s Castle Restaurant, featuring a bountiful menu of entrees, sides and desserts designed to please the palates of kids and grownups alike.
    • A delicious breakfast buffet is included with each night’s stay; lunch and dinner are available without reservations.
  • Bricks Beach Bar, offering an eclectic menu of made-to-order food, drinks and creative cocktails served both poolside and indoors.
  • Palm Tree Traders, a large retail shop stocked with LEGO building sets and Minifigures, apparel, toys, swimwear, snacks and sundries.
  • A hands-on LEGO building activity where kids can contribute their own original creations to a giant sandcastle made out of thousands of LEGO bricks.
  • Free Wi-Fi accessible throughout the entire site, indoors and out.
  • Complimentary transportation to the theme park entrance, as well as complimentary parking in LEGOLAND Florida Resort’s main parking lot for guests who choose to drive.
  • Early access to the theme park, with exclusive use of some of the most popular attractions, including the all-new LEGO NINJAGO® World and LEGO NINJAGO The Ride.

LEGOLAND Beach Retreat opens Friday, April 7, and offers the classic summer vacation experience all year long! Nightly room rates start at $135 (plus tax and resort fee) and vary by season, date and availability.

Each bungalow is designed to look like a larger-than-life LEGO® set!

Packages including theme park tickets also are available, and Awesomer and Awesomest Annual Pass Members receive a 10 percent discount year-round. Guests can book a stay online or by calling toll-free (877) 350-5346 daily from 9 a.m. to 5 p.m. EDT.

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A royal deal has arrived at participating Burger King locations – kids go free to LEGOLAND!

Planning a spring break vacation to LEGOLAND® Florida Resort? Now through April 24, select Burger King® locations in Florida are offering a deal fit for a king or queen!

Stop into any participating Burger King restaurant and receive a Kids Go Free coupon with the purchase of a medium or large fountain drink, while supplies last!

The coupon is good for a free, single-day child ticket with the purchase of a full-price, single-day adult ticket. Guests can receive a maximum of three free children’s tickets with the purchase of three adult tickets per coupon.  The child’s ticket must be the same type as the adult ticket purchased, and can include a theme-park-only ticket or a combo ticket that includes same-day admission to LEGOLAND Water Park.

Nearly 500 restaurants throughout Florida are taking part in the promotion, which offers savings of $86! Regions include Orlando, Daytona Beach, Tampa, St. Petersburg, Miami, Ft. Lauderdale, Fort Myers, Naples, West Palm Beach, Gainesville, Ocala and Jacksonville.

The coupon will be offered at participating Burger King restaurants through April 24 and is good for LEGOLAND visits through July 31, 2017.

Here’s the fine print:

  • This offer cannot be applied to pre-purchased, discounted tickets or combined with any other offers.
  • No photocopies or facsimiles accepted.
  • Not for resale.
  • Additional restrictions may apply.
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Cool off at LEGOLAND® Water Park starting this Saturday!

Debating about how to spend your weekend? Where to take the kids? You found it! LEGOLAND® Florida Resort’s very own water park opens this Saturday for another great season of fun in the sun! At 11 a.m. on the warm and sunny morning of March 11, LEGOLAND Water Park welcomes guests to splash and be splashed on all of our awesome water attractions.

Before you leave the house, here’s what to bring for a day of fun:

  • Swimsuit
  • Sunscreen
  • Big & floppy sun hat
  • Sunglasses
  • Flip flops
  • Lifejacket? (Or you can borrow one of ours… for free!)
  • A snazzy beach towel (Don’t have one? Purchase one of our cool LEGOLAND Florida Resort designs at our Surf Shop your way in)
  • What else? Oh yeah — smiling faces!

Get a head start on planning your day by checking out the Know Before You Go section of our website! LEGOLAND Water Park will be open most days through Oct. 1 so be sure to also check our operating calendar before planning a visit.

See you there!

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LEGOLAND® Water Park kicks off 2017 season Saturday, March 11

Time to get your sunglasses and flip flops out! LEGOLAND® Water Park at LEGOLAND Florida Resort opens for the 2017 season on Saturday, March 11.

Bring your creations to life at Build-a-Raft River with soft, floating LEGO® bricks, hang out on the island at the LEGO Wave Pool, and get splashed BIG time by our huge, 300-gallon bucket at Joker Soaker. And the fun doesn’t stop building there! Visit Build-A-Boat to customize a LEGO boat hull and race it down the fast-flowing river in the new Creative Cove area.

LEGOLAND Water Park has lots of amenities to make your day easier. Stop by the Surf Shop on your way in to pick up any last-minute necessities such as:

  • Sunscreen
  • Sunglasses
  • Flip flops
  • Stylish swimsuits
  • Awesome LEGOLAND Florida towels, and much more!

While you’re there, you can reserve a locker for the day or even rent your very own cabana with personalized food and beverage service.

Ice Cream Hut

Creative Cove features expanded dining options, including ice cream and mini burritos.

Hungry? There are two restaurants to choose from when you need yummy food to fuel more fun. Beach N’ Brick is located at the front of LEGOLAND Water Park, underneath the giant pavilion, so you can enjoy multiple food and beverage options under the shade. You can also grab tasty burritos next to the LEGO Wave Pool at Waveside Burrito. If you’re looking for a way to beat the heat, visit our novelty Ice Cream Hut directly across from Build-A-Boat.

 

Buy your tickets online and save! One- and two-day combo tickets are available that include admission to our theme park and LEGOLAND Water Park. Otherwise, LEGOLAND Water Park admission is a $20 per-ticket, per-day upgrade from a theme-park-only ticket, and $3 per toddler (ages 1-2). Or get an annual pass and come back again and again! Please note that admission to LEGOLAND Water Park is not sold separately; all water park tickets include theme park admission.

Enjoy an extra day of fun at LEGOLAND Water Park on Sunday, Nov. 1.

LEGOLAND Water Park will be open most days from March 11 through Oct. 1 — but not every day — so be sure to check our operating calendar before planning a visit.

Surf’s up!

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Introducing Quest to LEGOLAND, our new GPS adventure game!

Calling all backseat drivers! Join Captain Brickbeard, Surfer Girl, the World’s Greatest Adventurer and the Good Knight for a road trip of epic proportions with Quest to LEGOLAND®, an all-new GPS adventure game built for kids.

Kids can follow a LEGO® Minifigure on a route to LEGOLAND Florida Resort that’s mapped in real-time using GPS. Along the way, they’ll unlock themed missions, answer trivia and learn about the world around them as landmarks they pass pop up on-screen right before their eyes. With 40 total games and more than 1,000 pieces of contextual trivia, what you see in the app depends on the route you take, so every trip is a unique adventure for the entire family.

Available now for Android and iOS smartphones and tablets. Download for free on Google Play and in the App Store.

Get it on Google Play Download on the App Store
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