Category Archives: Model Citizens

We’re hiring! More than 100 front-line positions open

Do you want to work in a fun and energetic environment where having fun is at the core of everything you do? Then apply to work at LEGOLAND® Florida Resort!

Be part of building long-term relationships at a world-class destination. Here, you’ll work in an imagination land built for kids to take the lead and geared towards family fun! As the newest player in the theme park capital of the world, LEGOLAND would love to harness your excitement and energy to become No. 1 in the league!

Seasonal and part-time positions are available in admissions, attractions (must be 18 or older), entertainment ushers, park food and beverage, hotel bussers and retail. For more information, check out this hiring flyer.

Apply online!

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LEGOLAND® Water Park lifeguard hiring event set for Dec. 15-16

LEGOLAND Water ParkLEGOLAND® Water Park currently is hiring seasonal lifeguards to fill positions for the 2018 season. A two-day hiring event will take place Dec. 15-16 for men and women looking to join a fun and energetic environment that’s all about having fun!

No appointment is necessary for an “open swim test” at the “Rowdy” Gaines Olympic Pool operated by the City of Winter Haven Aquatics Unit at 210 Cypress Gardens Blvd. Swim tests will take place Friday, Dec. 15 from 2-5 p.m., and Saturday, Dec. 16 from 10 a.m.-12:30 p.m.

No certification is needed but candidates must meet these minimum requirements:

  • At least 16 years old
  • Able to swim 300 yards
  • Able to tread water for two minutes
  • Able to retrieve a 10-pound brick

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LEGOLAND® Water Park hiring lifeguards for Summer 2018

Excited for summertime? We are too! This year, we’re getting a head start looking for new Model Citizens to guard and operate your favorite LEGOLAND® Water Park attractions. Our lifeguards play a crucial part in making sure you and your family are safe and having a blast during your visit.

Don’t have a lifeguard certification? Not a problem! Our instructors will give you the training and certifications you need to become a professional rescuer at the place #BuiltForKids.

After completing a skilled swim test, all lifeguards at LEGOLAND Florida Resort are certified in CPR, first aid, lifeguard skills and water park skills through the American Red Cross training program. In addition, LEGOLAND lifeguards receive hours of specialized training to operate all our water park attractions.

The opportunities don’t stop there! Watch for more LEGOLAND Water Park positions opening in the upcoming weeks, such as our Guest Experience Hosts in Grounds. These Model Citizens take ownership of our park’s cleanliness and even double as slide attendants trained and certified in CPR and first aid by our instructors.

All these positions enjoy the many benefits and perks every LEGOLAND Model Citizen receives — this includes complimentary admission to many popular Central Florida attractions, including The Coca-Cola Orlando EyeMadame Tussauds Orlando, SEA LIFE Orlando Aquarium and many more.

Apply online to join us in making memories and keeping guests safe!

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It’s your LAST CHANCE to party at LEGOLAND® Knight Lights!

There’s only one weekend left to attend our signature summertime event, so grab a “kids go free” coupon at participating Dunkin’ Donuts and Baskin-Robbins locations and boogie on over!

Check out the event guide for all the details, but here’s the rundown:

Exclusive character meet-and-greets with The Good Knight, handsome Lance Richmond of LEGO® NEXO KNIGHTS™ and — new — LEGO Jester.

A dance party #BuiltforKids leading up to a dazzling light show on the castle in LEGO Kingdoms. Our Model Citizens will give you a special pair of viewing glasses to see the show in our uniquely brick-tastic way!

Tons of hands-on LEGO building activities, including Queen Mary’s Castle Quest near the DUPLO® Splash Pad, and a giant LEGO mosaic build in Pirates’ Cove.

Plus, a brand-new, live comedy stage show across from Castle Burger!

No extra ticket required!

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Model Citizens celebrate Earth Day with third annual street cleanup

Recently, a group of enthusiastic Model Citizens came together to clean roads leading to our favorite place, LEGOLAND® Florida Resort! To do our part in the Great American Cleanup, we organized our annual, voluntary cleanup, which collected more than 30 bags of loose trash scattered along Cypress Gardens Boulevard and Helena Road outside the resort in Winter Haven, Fla.

The Great American Cleanup is a nationwide initiative led by Keep America Beautiful that has taken place annually for more than three decades. For the past three years, LEGOLAND Florida Resort has joined the effort as part of Keep Polk County Beautiful. For us, it’s all about upholding one of our parent company’s core values — being a force for good.

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Looking ahead to more ways we’ll make LEGOLAND® Florida Resort an even more inclusive destination for all guests

For the past few weeks we’ve been spotlighting the many ways we’re making LEGOLAND® Florida Resort more inclusive for guests with autism spectrum disorders. As Autism Awareness Month continues, let’s turn our attention to the future for a moment.

We believe we’ll always be in a state of continuous improvement, building on existing efforts and learning new and better ways to deliver outstanding service.

Hero Pass

Guest Experience Manager Autum Bassham said the resort will remain open to new insights and feedback from guests about ways to improve the services we have in place today.

“Our resort should be constantly changing,” she said. “With any cognitive disability, there are always new findings. Understanding these will help us develop better training for our Model Citizens and upgrade our offerings for guests.”

For Katy Formella, a senior manager in Autism Speaks’ southeastern regional office, the opportunity to work with LEGOLAND Florida Resort was a welcome one.

“We are so excited to see all the great things LEGOLAND is doing to help spread awareness, acceptance and understanding,” she said. “It’s so incredible when organizations like yours take on the big task and commitment to be autism friendly. You are leading the way for others and it’s a wonderful example to the world of inclusion. Thanks for making a difference for our families.”

Quiet roomAccording to LEGOLAND Health Services supervisor Ken Flanders, we’re just getting started. He said he envisions an expanded slate of services in the future, including more Model Citizens trained to recognize and respond to the needs of guests on the autism spectrum, and greater awareness about how we can make the resort more enjoyable for an even greater number of guests.

Got an idea about how we can make our resort even more awesome? Leave a reply and tell us!

Previously:

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Meet the team working to improve LEGOLAND® Florida Resort for guests on the autism spectrum

Making LEGOLAND® Florida Resort more welcoming to guests with autism spectrum disorders has required the teamwork of multiple departments over the past year, which is why our “Hero Action Team” is comprised of Model Citizens from many different areas.

Over the past year, a team made up of representatives from many different LEGOLAND Florida Resort departments has been working together to make the resort more enjoyable for guests on the autism spectrum.

During Autism Awareness Month in April, we’ll offer a glimpse at the personal commitments made by many of our leaders to create a more inclusive environment for everyone.

“No child or person should feel as if they cannot do something due to any disability they may have,” said Nick Parham, a member of the resort’s Education team. “I’m extremely passionate about creating an environment that reaches out to all people, no matter the circumstances.”

Amanda Becerra, a manager within Food & Beverage Operations, agrees.

“I really love the opportunity for families to be able to enjoy their vacation knowing that their child is going to feel safe, and most importantly, have fun,” she said.

Creating an environment that’s both safe and fun starts with the orientation program every new Model Citizen attends, explained Adriana Eraso, who leads the resort’s Admissions team.

“We have department-specific training that provides information about how to interact with guests on the autism spectrum,” she said, adding that the resort’s HR department also devotes a portion of training for all new hires that helps them better recognize and understand the unique needs of those guests and their families.

Within the Public Safety department, Security supervisor Benjamin Peacock has implemented bi-weekly meetings and monthly updates so that his team will better understand guests on the autism spectrum and the challenges theme parks often present for their enjoyment.

Addressing those challenges led to the creation of “social stories,” illustrated, step-by-guides to attractions and shows that prepare LEGOLAND guests for what to expect, whether it be periods of darkness, loud noises or other elements that can be frightening or overwhelming.

“As a department, my team has worked very hard to meticulously create every social story for the park,” said Haley Travis, a coordinator within Training and Development, “as well as a quick reference guide that explains what each ride and show has to offer.” The goal, she explained, was to help families more efficiently plan their day.

“We continuously teach our team to, above all, be patient with each guest and treat everyone with the respect they deserve,” she said.

Previously:

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We’re hiring! Come work at the place #BuiltForKids!

LEGOLAND® Florida Resort currently is hiring Model Citizens for frontline positions, including guest experience hosts in Admissions, Attractions*, Food & Beverage and Retail.

Join us Tuesday, March 28 from 11 a.m.-3 p.m. at Winter Haven’s Polk State College, WST Building 127, 999 Avenue H NE, for our next hiring event. Walk-ups are welcome and we’ll be conducting on-the-spot interviews.

Meanwhile, those interested also can apply online at jobs.LEGOLAND.com, under job description Guest Experience Host – Frontline-LEG0001ZC.

Some of the great benefits of working at the place #BuiltForKids include free admission to LEGOLAND Florida Resort, including LEGOLAND Water Park; free admission to other, select Florida attractions; free, unlimited use of Citrus Connection, Polk County’s public transportation system; discounts at local merchants; and much more!

*Please note: Attractions roles are restricted to those 18 years old and up.

 

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We’re hiring! LEGOLAND® Water Park is seeking lifeguards for Spring 2017

Winter is almost here but the sun is never far when you visit LEGOLAND® Florida Resort! LEGOLAND Water Park is just a few short months away from opening and we’re looking for new Model Citizens to become LEGOLAND lifeguards.

2011.10.14_LEGOLANDWATERPARK_001.jpgOur lifeguards at LEGOLAND work at all the pools that our guests enjoy, from attractions in the water park to the LEGOLAND Hotel pool, and even the cool new pool opening soon at LEGOLAND Beach Retreat.

3-build-a-raft_920What’s awesome about this opportunity is that you don’t need an existing certification to apply. Can you swim? Are you good with kids? Do you enjoy being part of a team? Then you might have what it takes to work here! Plus, if you’re not already a certified lifeguard, our instructors will give you the training and certifications you need to become a professional rescuer at the place #BuiltForKids.

After completing a skilled swim test, all lifeguards at LEGOLAND Florida Resort are certified in CPR, first aid, lifeguard skills and water park skills through the American Red Cross training program. In addition, LEGOLAND lifeguards receive hours of specialized training to operate all of our water park attractions.

2011.10.14_LEGOLANDWATERPARK_001.jpgBeing a lifeguard at LEGOLAND Water Park means having fun in the sun and enjoying the many benefits and perks all LEGOLAND Model Citizens receive — this includes complimentary admission tickets to many popular Central Florida attractions, including The Coca-Cola Orlando Eye, Madame Tussauds Orlando, SEA LIFE Aquarium and many more.

Interested? Apply online. Join our team and play a vital part in keeping our guests safe!

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