Category Archives: Model Citizens

We’re hiring! Come work at the place #BuiltForKids!

LEGOLAND® Florida Resort currently is hiring Model Citizens for frontline positions, including guest experience hosts in Admissions, Attractions*, Food & Beverage and Retail.

Join us Tuesday, March 28 from 11 a.m.-3 p.m. at Winter Haven’s Polk State College, WST Building 127, 999 Avenue H NE, for our next hiring event. Walk-ups are welcome and we’ll be conducting on-the-spot interviews.

Meanwhile, those interested also can apply online at, under job description Guest Experience Host – Frontline-LEG0001ZC.

Some of the great benefits of working at the place #BuiltForKids include free admission to LEGOLAND Florida Resort, including LEGOLAND Water Park; free admission to other, select Florida attractions; free, unlimited use of Citrus Connection, Polk County’s public transportation system; discounts at local merchants; and much more!

*Please note: Attractions roles are restricted to those 18 years old and up.


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We’re hiring! LEGOLAND® Water Park is seeking lifeguards for Spring 2017

Winter is almost here but the sun is never far when you visit LEGOLAND® Florida Resort! LEGOLAND Water Park is just a few short months away from opening and we’re looking for new Model Citizens to become LEGOLAND lifeguards.

2011.10.14_LEGOLANDWATERPARK_001.jpgOur lifeguards at LEGOLAND work at all the pools that our guests enjoy, from attractions in the water park to the LEGOLAND Hotel pool, and even the cool new pool opening soon at LEGOLAND Beach Retreat.

3-build-a-raft_920What’s awesome about this opportunity is that you don’t need an existing certification to apply. Can you swim? Are you good with kids? Do you enjoy being part of a team? Then you might have what it takes to work here! Plus, if you’re not already a certified lifeguard, our instructors will give you the training and certifications you need to become a professional rescuer at the place #BuiltForKids.

After completing a skilled swim test, all lifeguards at LEGOLAND Florida Resort are certified in CPR, first aid, lifeguard skills and water park skills through the American Red Cross training program. In addition, LEGOLAND lifeguards receive hours of specialized training to operate all of our water park attractions.

2011.10.14_LEGOLANDWATERPARK_001.jpgBeing a lifeguard at LEGOLAND Water Park means having fun in the sun and enjoying the many benefits and perks all LEGOLAND Model Citizens receive — this includes complimentary admission tickets to many popular Central Florida attractions, including The Coca-Cola Orlando Eye, Madame Tussauds Orlando, SEA LIFE Aquarium and many more.

Interested? Apply online. Join our team and play a vital part in keeping our guests safe!

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We have lift off!

Launch Complex 39

Miniland includes a replica of Kennedy Space Center’s Launch Complex 39, which dates back to the Apollo program.

From the very beginning, Miniland has always been the heart of every LEGOLAND® theme park, a place where the creativity of our Master Model Builders takes flight. Sometimes literally!

Here at the Florida park, we continue to find new ways to surprise guests throughout Miniland, from the recent addition of LEGO replicas of The Orlando Eye, Madame Tussauds and SEA LIFE Aquarium to a re-imagining of our Daytona International Speedway model that will mirror the multimillion-dollar “Daytona Rising” project that recently debuted to racing fans.

The sprawling Kennedy Space Center model has been a favorite of our guests since the park opened, with its LEGO-built replicas of NASA’s iconic Rocket Garden, the mammoth Vehicle Assembly Building and Launch Complex 39, which sent the Space Shuttle orbiters rocketing into low Earth orbit for more than three decades.

For more than four years, a countdown clock in the Miniland model re-created the excitement of a shuttle launch multiple times per day, with dramatic, Mission Control-style narration followed by puffs of smoke… and nothing more. Despite the 3-2-1 countdown, the shuttle model never budged.

SpaceShuttleMinilandUntil now.

Jimmie Curby, our Model Shop’s animator, recently spent about a week gathering the necessary materials to make the model finally match guests’ expectations, using a four-inch air cylinder and control valve to lift the shuttle two feet in the air over and over again. The challenge, Jimmie said, was adding the animation to an existing model without compromising its look or destroying its structure.

The result is a terrific blend of imagination and ingenuity and a great demonstration of the passion our Model Citizens have for delivering a great guest experience.

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Sharing the magic when it matters most

For many people, this is the time of year when giving is top of mind.  At LEGOLAND® Florida Resort, we believe generosity knows no season.

MMM1Merlin’s Magic Wand is the charitable arm of our parent company, Merlin Entertainments, which exists to put magic back into the lives of seriously ill, disabled and disadvantaged children.  It lets them enjoy a memorable day at a Merlin attraction, and in some cases we bring the fun to them.

Here’s a look back at some of the ways we created magical experiences for those in need in 2015:

  • MMM3Emmet and Wyldstyle visited more than 100 children and their families at Give Kids The World Village in Kissimmee, Fla. They even joined the fun at “Mayor Clayton’s Surprise Birthday Party” with giveaways, LEGO®-themed games and even a dance party.
  • Emmet and Wyldstyle hit the road again to visit Orlando’s Arnold Palmer Hospital for Children, making bedside visits to 50 kids while handing out goodie bags and high-fives along the way.
  • Approximately 300 supporters of the Down Syndrome Association of Central Florida visited us in September during Merlin’s Fun Festival, an event for guests to spend a day enjoying family and escaping the challenges of health issues.
  • MMM4The Down Syndrome Association of Polk County also made it out for a special event which included a local family who had recently lost their home in a fire. Our VIP team treated them to a once-in-a-lifetime experience.
  • Model Citizens from multiple departments volunteered their time to help fuel the future by bringing healthy food to hungry kids through a partnership with Agape Food Bank.

Our charitable efforts will continue in 2016.  We’ll keep sharing the good news here, as well as ways you can get in on the giving too.


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Partnering in the fight against hunger

LEGOLAND® Florida Resort is helping fuel the future by bringing healthy food to hungry kids through a partnership with Agape Food Bank.


Model Citizens assist clients with groceries.

This week, a group of Model Citizens from our Retail team helped with the Mobile Pantry Program at Mulberry Middle School Parent Resource Center in Mulberry, Fla.  The volunteers were there from start to finish — setting up, sorting, making food selections, bagging and carrying groceries, pantry breakdown and site cleanup.



Families receive a variety of healthy meal starters.


Agape’s Mobile Pantry Program serves Florida’s Polk, Highlands and Hardee County.  Each truck is loaded with more than 10,000 pounds of food and can serve up to 250 families.  “It takes a minimum of 20 people to run a mobile pantry, and they are fully staffed by volunteers,” said Kim Long, director of Agape Food Bank.  “It’s through the generosity of volunteers and donors, like those from LEGOLAND Florida Resort, that we have been able to expand our outreach.”


Volunteers help select foods for families.



Merlin Entertainments, the parent company of LEGOLAND Florida Resort, encourages its employees to be passionate and caring contributors in their communities.  It’s called Being a Force for Good.  In October, our Food & Beverage team volunteered at a Mobile Food Pantry held at Sleepy Hill Elementary School in Lakeland, Fla.  On Dec. 1, our Admissions team will support the Mobile Food Pantry at Garner Elementary School Parent Center in Winter Haven, Fla.


Later this month, hundreds of Model Citizens will get in on the giving when LEGOLAND Florida Resort hosts its third annual employee food drive to support Agape Food Bank.

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Chefs and students win People’s Choice Award during culinary competition

The LEGOLAND® Florida Resort team tasted victory Oct. 16 by capturing the coveted People’s Choice Award during the first-ever Culinary Cook-Off as part of the 15th annual Lake Mirror Classic Auto Festival.

Students from Lake Region High School in Eagle Lake, Fla., joined with chefs from LEGOLAND Florida Resort to win the People’s Choice Award at the first-ever Culinary Cook-Off during the 15th annual Lake Mirror Classic Auto Festival.

Lake Region High School students Rebecca Radney, Taylor Waltz and Allison Klimaszewski joined chefs from LEGOLAND Florida Resort to win the People’s Choice Award at the first-ever Culinary Cook-Off during the 15th annual Lake Mirror Classic Auto Festival.

Held at the historic Magnolia Building in downtown Lakeland, Fla., the cooking competition partnered several LEGOLAND Florida Resort chefs with three students from Lake Region High School in Eagle Lake, Fla., all to raise money for Junior Achievement of Tampa Bay, Polk District.

According to James Boheim, executive chef at LEGOLAND Hotel and a JA board member, the community event was a great success.

“It was wonderful to watch these students take so much pride in their dishes,” he said. “I look forward to supporting the growth of these talented young leaders at more events in the future.”

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Behind the model: Building The Vampyre Hearse


The LEGO® Vampyre Hearse photo op, located in the Market Plaza in The Beginning.

One of the most exciting additions to this year’s Brick or Treat event is a 13-foot-long LEGO® hearse on display in the theme park’s Market Plaza.  Created with more than 280,000 bricks, it’s sure to be a popular stop for photos but there’s more to this model than meets the eye.




Hearse Set

The Entertainment team came up with the idea for a large-scale LEGO hearse then turned to our on-site Model Shop to bring the vision to life. Master Model Designer Jason Miller says the team decided to build a scaled-up version of the now-retired LEGO Vampyre Hearse from the 2012 Monster Fighters series (set No. 9464, for you collectors out there).

Building the hot-rod hearse required the talents of every Model Citizen in the shop, under the direction of project manager Sam Dalessandro.  According to Sam, since LEGOLAND Florida Resort opened in 2011 his team has continued to tackle bigger and bigger designs, from a small tractor measuring only a few feet long to a massive model of Planet Earth. “As the size of the models grew, so did my confidence in the team,” he said.

Unlike smaller creations, a mammoth model like The Vampyre Hearse requires the specialized skills of Jimmie Curby, the Model Shop’s animator. His job is to design a solid set of “bones” to build upon (pun intended), creating the moving parts and structures hidden inside the model.


Master Model Designer Jason Miller with the LEGO® Vampyre Hearse from the 2012 Monster Fighters series.

Once the specially ordered LEGO bricks arrived, Jason led the team of Master Model Builders on a project that took more than 2,400 hours to complete.

“Teamwork and camaraderie were very important to keeping spirits up throughout this build,” he said. “Not to mention a great selection of music.”


Model Shop team members pose with the LEGO® Vampyre Hearse.

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LEGOLAND Hotel chef cooks up creativity with local students

Three Lake Region High School students from Eagle Lake, Fla., are teaming up with three LEGOLAND® Florida Resort chefs this week to prepare an appetizer, entrée and dessert that will compete in a fundraiser for Junior Achievement of Tampa Bay, Polk District.

On Friday, Oct. 16, their creative cuisine will be featured at the 15th annual Lake Mirror Classic Auto Festival in Lakeland, Fla., during the first Culinary Cook-Off, a competition between local chefs that JA plans to make an annual event.

The nonprofit organization relies on volunteers to share their personal experiences and bring classroom curriculum to life. James Boheim, executive chef at LEGOLAND Hotel, recently was named a JA board member and says he looks forward to sharing his knowledge with students.

“At LEGOLAND Florida Resort, we’ve created a world where imagination and creativity thrive,” he said.   “Opportunities like this help us to bring those values into the community where we live.”

The Culinary Cook-Off will take place Oct. 16 from 6-9 p.m. at the historic Magnolia Building in downtown Lakeland. Advance tickets are $30 each and include tastings of all three competition categories (appetizer, entrée and dessert), plus two drink vouchers.

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LEGOLAND Florida Resort honored for its commitment to hiring employees with disabilities

During a public ceremony Oct. 7, LEGOLAND Florida Resort was one of eight Florida businesses named an Exceptional Employer for its efforts to hire people with disabilities.

LEGOLAND Florida Resort spokeswoman, Brittany Williams accepts one of eight Exceptional Employer awards.

LEGOLAND Florida Resort spokeswoman Brittany Williams, center, accepts one of eight 2015 Exceptional Employer awards.

The annual honor is bestowed on businesses by the Agency for Persons with Disabilities, a government organization serving more than 50,000 Floridians with autism, cerebral palsy, spina bifida, Down syndrome and other intellectual and developmental disabilities.

The 2015 Exceptional Employer honors were announced at City Hall in Tallahassee, Fla., the state’s capital, during National Disability Employment Awareness Month. Companies were selected for demonstrating “an outstanding commitment to hiring individuals with disabilities,” according to APD.

In September, we hosted two Central Florida Down syndrome organizations as part of Fun Festival, a Merlin's Magic Wand event that took place at Merlin sites around the world.

In September, LEGOLAND Florida Resort hosted two Central Florida Down syndrome organizations as part of Fun Festival, a Merlin’s Magic Wand event that took place at Merlin sites around the world.

“We truly believe LEGOLAND Florida Resort is built for kids,” spokeswoman Brittany Williams said in accepting the award. “And we mean it. All kids. Kids of every ability. As a business that welcomes guests to Florida from all over the world, including many with disabilities, it’s vitally important that our employees — our Model Citizens, as we call them — reflect the diversity of our guests and our community.”

Through Merlin’s Magic Wand (MMW), the worldwide charitable organization established by LEGOLAND Florida Resort’s parent company, Merlin Entertainments, we strive to deliver magical experiences to seriously ill, disabled and disadvantaged children across the world. Locally, the resort supports MMW by collecting donations, hosting children’s visits, raising awareness and identifying children that would benefit from our support.

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